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Product image for Compliance, Culture & Guest Experience Training

Compliance, Culture & Guest Experience Training

This course provides essential knowledge for leading legally, professionally, and consistently in the workplace. Learn how to protect your team, enhance guest experience, maintain compliance with labor and alcohol laws, prevent harassment, and foster a strong workplace culture.

Course•By Laisha McDaniel

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Customer Service Training

The S2 Grills Customer Service Training is designed to help every team member deliver exceptional service from the moment a guest walks in until they leave. Participants will learn how to create strong first impressions, communicate effectively, and handle difficult situations with professionalism and care. The course also emphasizes the importance of cleanliness, teamwork, and maintaining consistency across all locations. Through real-world examples and interactive scenarios, employees will gain practical tools to enhance the overall guest experience. Completing this training ensures every team member upholds S2 Grills’ commitment to excellence and 5-star service.

Course•By Suheir Barakat

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Leadership Foundations & Daily Restaurant Operations

Step into leadership with confidence. This course is designed for new and developing restaurant supervisors, leads, and managers who are transitioning from doing the work to leading the team. You’ll learn practical leadership skills that apply directly to daily restaurant life, communication, team management, shift planning, conflict handling, and professional presence. This course focuses on real-world application, not just theory. You’ll walk away knowing exactly what to do on the floor tomorrow. What You’ll Learn: - How to shift from “co-worker” to respected leader - Leadership styles and when to use each - Emotional intelligence and communication techniques - How to lead a shift smoothly and confidently - Delegation, accountability, and team development - Dealing with difficult situations professionally

Course•By Laisha McDaniel

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Margin Edge

Users will be able to register and access various Margin Edge courses.

Course•By Damone Emery

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Product image for S2 GRILLS - Progressive Discipline Process Training

S2 GRILLS - Progressive Discipline Process Training

This comprehensive training program is designed to empower S2 Grills team with the tools and knowledge necessary to manage employee performance effectively. You will learn the importance of a structured disciplinary process, how to maintain legal and professional consistency across all locations, and the art of conducting difficult conversations with confidence. By the end of this course, you will be able to protect the business through meticulous documentation while providing employees with a fair opportunity to improve.

Course•By Laisha McDaniel

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